Terms & Conditions

 

AUDIOSHOP-LONDON TERMS & CONDITIONS | USER LOGIN

 

By accepting these terms and conditions you agree that your login details (email address and password) are to be kept private and undisclosed to 3rd parties that you have not explicitly given access. It is the user's responsibility to make sure that they are not left logged in and the customer account open for use by others. The user must either close the browser or click the log out link at the top right of the website to log out. Audioshop.London will not be held responsible for orders placed by third parties due to the account being left logged in. Please make sure when using public computers that you either close the browser or log out after using the website.

 

PRICES

 

Please Note - ALL prices shown DO NOT include carriage.

 

METHODS AND COSTS OF CARRIAGE

 

For our delivery rates please observe our Delivery Information section.

 

COLLECTION IN STORE

 

If you have paid online using a Card or PayPal and have selected the 'Collect in Store' option, please make sure you have read and understood our collection procedure that can be found in our T&C’s

Account customers (30-Day Invoice) will need to provide a written, faxed, emailed Purchase Order before collecting. The person collecting the goods must bring a copy of this order and identification with them when they collect.

 

METHODS OF PAYMENT

 

Goods ordered through our Audioshop.London Web Site and paid for by Credit / Debit card cannot be collected from our Trade Counter. Goods can only be sent to Card Holder's address, which will be verified before dispatch.

 

Liability: The customer will be responsible for ensuring the goods fit the purpose of the application. Audioshop.London will endeavor to ensure that the information given in the description is correct. We accept no liability in respect of loss arising from errors in the information provided. In no event shall any breach of contract or tort or negligence or failure of any kind on our part or that of our employees be accepted as liability for loss of revenue or consequential loss or damage arising from any cause whatsoever.

Audioshop.London will endeavor to make sure this site contains no errors. If errors do exist, we reserve the right to sell at whatever price prevails at that time. E & OE.

 

DISTANCE SELLING REGULATIONS 2000 AND RETURNS POLICY.

 

For your rights under the Distance Selling Regulations 2000 and our Returns Policy please see our returns policy.

 

WEB ORDER CONFIRMATION

 

When our system receives your order, it will send you a confirmation email. This email simply confirms that we have received your order and does not amount to a contract between Audioshop.London and yourself. The contract will be entered into at the point of dispatch of goods when we raise a Sales Invoice for the sale of the goods being dispatched.

 

FRAUD CHECKS

 

To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency, which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.

 

PRICE RISES

 

Audioshop.London will endeavor to hold the price for the life of that listing. However although many prices have fallen, others are rising significantly. For this reason, we cannot guarantee list prices. Price quotations are valid for 30 days only.

 

DISCOUNTS

 

Everyone in our industry is in 'The Trade'. Practically all Audioshop.London prices are discounted. Some prices are just a few % above our buying in price. We supply huge purchasing organisations, and acknowledge that such purchasers should pay less if they are purchasing larger quantities. Therefore quantity discounts apply to all products and are shown under that item's code number. We run a very efficient operation so have lower running costs. We prefer to pass these savings on to the customer. Many Manufacturers/Importers insist we publish only full list prices. To obtain our actual selling price simply phone and quote the product's code number. Our actual selling price is whatever the computer shows and everyone pays the same price.

 

TIMES AND DATES OF OPENING

 

Monday to Friday 9.00am to 5:30pm.  Closed for Public Holidays and Bank Holidays.

Contact Numbers

Sales Tel: +44 (0)1908 615365 | Administration Tel: +44 (0)1908 951470

 

Email: sales@audioshop.london

 

BANK INFORMATION

 

HSBC Bank - Acc No 31487183 Sort Code: 40-34-29

 

AUDIOSHOP.LONDON VAT NUMBER

 

GB 223 1198 39

 

COPYRIGHT STATEMENTS

 

Artwork by Audioshop.London. All brand logos, original images, product description copy and any such third party assets are the property of their respective copyright holders.

 

AUDIOSHOP PRICE MATCH

 

Where possible we promise to match any genuine price offered by our competitors on any item or order from our web site.

 

HOW DOES IT WORK?

 

If you find one of our products in stock elsewhere in the UK at a lower price, simply tell us and we will endeavor to match that price. Please be ready to tell us the name and telephone number of the company where you saw the lower price.

 

ARE THERE ANY EXCEPTIONS?

 

Audioshop.London will endeavor to make NO exceptions. However occasionally certain outlets grossly overstock a product and then have to sell at a loss or sell off end of line products proclaiming 50% off. Audioshop.London cannot promise to sell at a loss; where a competitor's price is below our buying-in price, we may be obliged to offer a 'best possible deal' instead of matching the price. Please phone to avoid any disappointment.

 

SECURE CREDIT CARD ORDERING

 

Audioshop.London online purchases take place in a safe environment using the latest security technology to protect our customers.

We encrypt your credit card information to ensure your transactions with us are private and protected as they travel over the Internet. We accept payments only from web browsers that permit communication through Secure Socket Layer (SSL) technology - this means you cannot inadvertently place an order through an unsecured connection.

Your payment details are held in an encrypted format until we process your order. This encryption makes it virtually impossible for unauthorised parties to read any information that you send us. The encryption technique we use is the highest standard available for websites.

If you have any concerns regarding shopping online with Audioshop.London then feel free to call a member of our sales team on +44 (0) 1908 615365 / +44 (0) 1908 951470. Or alternatively email sales@audioshop.london

 

DISCLAIMER

 

Audioshop.London. makes no warranty or representation that the Web Site will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our services.

No part of this Web Site is intended to constitute advice and the Content of this Web Site should not be relied upon when making any decisions or taking any action of any kind. No part of this Web Site is intended to constitute a contractual offer capable of acceptance.

 

ENVIRONMENTAL POLICY

 

Protection of the environment in which we live and operate is part of Audioshop’s values and principles and we consider it to be sound business practice. Care for the environment is one of our key responsibilities and an important part of the way in which we do business. In this policy statement we commit our company to:

Complying with all relevant environmental legislation, regulations and approved codes of practice; Protecting the environment by striving to prevent and minimise our contribution to pollution of land, air, and water; Seeking to keep wastage to a minimum and maximise the efficient use of materials and resources;

Managing and disposing of all waste in a responsible manner;

Providing training for our staff so that we all work in accordance with this policy and within an environmentally aware culture, regularly communicating our environmental performance to our employees and other significant stakeholders;

Developing our management processes to ensure that environmental factors are considered during planning and implementation;

Monitoring and continuously improving our environmental performance.

The policy statement will be regularly reviewed and update as necessary. The management team endorses these policy statements and is fully committed to their implementation.

 

PURPOSE

 

The purpose of this policy is to ensure that all employees, job applicants and customers at Audioshop.London will be treated fairly irrespective of age, gender, marital status, family responsibilities, sexual orientation, colour, race, nationality, religion/belief, ethnic background and disability. We value a diverse customer base and the individuality and creativity that every employee potentially brings to the workforce.

 

OPERATING PRINCIPLES

 

  • Employees, job applicants and customers will be treated fairly, openly and honestly, with dignity and respect
  • No job applicant or employee will receive less favourable treatment on grounds of age, gender, marital status, family responsibilities, sexual orientation, colour, race, nationality, religion/belief, ethnic background and disability.
  • The application of equality and diversity principles is recognised by Audioshop.London to be good employment practice that makes good business sense.

Employment decisions on recruitment and promotion will be based solely on merit.

  • Everyone has the right to work and to do business in an environment free of unlawful discrimination and harassment. Audioshop.London will not tolerate discrimination or harassment under any circumstances
  • Disciplinary action, including dismissal action, may be taken against any employee found responsible for harassment or discrimination
  • Any employee who believes they are being discriminated against, victimised or harassed should raise the matter through Audioshop’s complaints procedure

 

RESPONSIBILITIES

 

This policy is fully supported by the management Team of Audioshop.london, all employees are made aware of the policy and their responsibility in following it.